Consumer Advice Available In Free Gov’t. Handbook

There are days when everything seems to go wrong! You oversleep because your new high-tech alarm clock breaks, your phone won’t stop ringing with calls from telemarketers, and your recently repaired vehicle won’t start.

When it happens to you, use the 2004 Consumer Action Handbook from the Federal Citizen Information Center to find the best and most direct solutions to consumer problems. The new, free 174-page guide features usseful complaint letter, and sources of assistance. Get the facts on topics such as using credit cards wisely, buying and leasing cars, shopping from home, protecting your privacy, avoiding fraud, and more. Find the names and addresses (mailing and web) for hundreds of companies and trade associations, local, state, and county federal agencies, national consumer organizations, and more in the Handbook’s Consumer Assistance Directory.

After making a purchase, it’s important to read and follow all instructions. Save all contracts, sales receipts, canceled checks, owner’s manuals, and warranties in case you have a problem.

For a free copy: send your name and address to Handbook, Pueblo, Colorado 81009; visit www.ConsumerAction.gov or call toll-free 1-888- 878-3256, weekdays 8 a.m. to 8 p.m. Eastern Time.

Get even more information and take advantage of federal online resources at www- FirstGov.gov your official front door to federal and state government websites.

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